Doorman
Additional Information
Job Number -26036339
Job Category– Rooms & Guest Services Operations
Schedule -Full Time
Located Remotely?– N
Position Type -Non Management
POSITION SUMMARY
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Front Desk Agent
Additional Information
Job Number26029926
Job CategoryRooms & Guest Services Operations
LocationHotel Cala di Volpe a Luxury Collection Hotel Costa Smeralda, Costa Smeralda, Porto Cervo, Italy, Italy, 7020
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests’ personal checks and traveler’s checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Receptionist
Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and be part of the opening Team of the beautiful Radisson Collection, Roma Antica to Make Every Moment Matter! where our guests can relax and enjoy the experience!Our first class Front Office Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a hospitality experience that is beyond expectation – creating memorable moments for our guests.
As Receptionist, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!
Interested then why not say Yes I Can! as we are looking for passionate people just like you!
Key Responsibilities of the Receptionist:
- Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level
- Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
- akes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
- Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
- Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
- Builds and maintains effective working relationships whilst promoting the company culture and values.
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the Receptionist:
- Experience in front office beneficial but not essential
- Hands-on approach with a can-do work style
- Commitment to delivering exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions taking ownership for duties and tasks assigned
- Personal integrity, with the ability to work in an environment that demands excellence
- Experience of working with IT systems on various platforms
- Strong communication skills
Room Attendant (temporary)
Additional Information
Job Number- 26014118
Job Category – Housekeeping & Laundry
Schedule– Full Time
Position Type – Non-Management
we are looking for a Room Attendant (temporary
CRITICAL TASKS
Guest Relations
§ Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
§ Anticipate and address guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
§ Assist other employees to ensure proper coverage and prompt guest service.
Housekeeping Protocol
§ Contact Engineering, At Your Service (AYS)/ Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs and preventative maintenance issues.
§ Respond promptly to requests from guests, Front Desk, or At Your Service requests.
§ Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.
§ Fill cart with supplies (e.g., chemicals, rags, linens, amenities) as needed.
§ Report room status (e.g., Do Not Disturb notice on room, discrepant rooms) to Main Linen Room, Housekeeping manager/supervisor, or Front Desk.
§ Comply with quality assurance expectations and standards.
§ Return cart to designated area at the end of shift.
§ Clean and organize items stored in laundry room, supply/storage closets, linen room, and/or uniform room.
§ Fold cleaned linen into designated size, either by hand or using folding machine.
§ Post caution signs (e.g., wet floor signs) to limit traffic when necessary.
§ Perform other reasonable duties as requested.
CRITICAL COMPETENCIES
Interpersonal Skills § Customer Service Orientation § Team Work § Diversity Relations Personal Attributes § Safety Orientation § Presentation § Dependability § Integrity § Positive Demeanor
PREFERRED QUALIFICATIONS
Education Higher Education, Diploma or equivalent
Related Work Experience: No related work experience is required
Supervisory Experience: No supervisory experience is required
Connect your passions with a rewarding opportunity
You’re a hospitality enthusiast. Join us and grow through opportunities to explore the business, opening yourself to various career options.
What we offer
- Professional career progression at international level in Marriott hotels.
- Discounts on hotel rooms, gift shop items, food and beverage across the Company.
- Learning and development opportunities online, on the job and in class.
- Charity events, Wellbeing activities through the TakeCare program.
- Experienced management & motivated and engaging colleagues
- Canteen service and uniform
Guest Experience Expert
Additional Information
Job Number -26017289
Job Category -Rooms & Guest Services Operations
Schedule -Full Time
Located Remotely? -N
Position Type – Non-Management
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: at least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Hospitality
OPEN POSITIONS
- Housekeeping Staff / Housekeepers
- Waiters
- Chef de partie – kitchen
- Commis de cuisine (with plonge department support)
WORKING PERIOD
May 2026
On-call contract – weekend
From 1 June to 30 September 2026
Continuous full-time seasonal contract
Salary and level of classification
Commensurate with professional experience and defined during the interview phase according to CCNL Tourism.
Benefit
The structure guarantees room and board for the entire duration of the collaboration.
HOUSEKEEPING / FLOOR ATTENDANTSMansions
- Cleaning and tidying up of rooms according to hotel standards
- Bathroom arrangement and linen change
- Tidying up common areas and corridors
- Room preparation for arrivals and departures
- Control of room equipment and maintenance reporting
- Collaboration with front desk and housekeeper for priority management
Requirements
- Precision and attention to detail
- Good work organization
- Experience in the role (preferred but not mandatory)
- Attitude to teamwork
WAITER
For service restaurant Alta Sestolina and hotel breakfast room.
Tasks
- Mise en place preparation and room tidying up
- Customer reception and table service
- Presentation of the menu and proposals of the day
- Coordination with kitchen during service
- Room tidying up and management of service equipment
Requirements
- Experience in dining room service (restaurant or hotel)
- Excellent interpersonal skills and customer orientation
- Professionalism and ability to work in a team
- Basic knowledge of the English language is appreciated
HEAD OF THE GAME – KITCHEN
Tasks
- Autonomous management of your game
- Preparation and plating of courses
- Quality control of raw materials
- Line organization and stock management
- Collaboration with the chef in the management of the service
- Application of HACCP regulations
Requirements
- Consolidated experience in the role
- Knowledge of kitchen techniques and line management
- Organizational and coordination skills
- Passion for territorial and seasonal cuisine
COMMIS CUISINE
Tasks
- Support to the chef and the heads of the match in the preparations
- Cleaning and processing of raw materials
- Preparation of the kitchen line
- Support during service
- Management of the plonge department (washing dishes and equipment)
- Tidying up and cleaning the kitchen at the end of the service
Requirements
- Hotel diploma or basic experience in cooking
- Collaborative spirit and willingness to learn
- Dynamism and good resistance to work in a brigade
- Interest in professional growth in the kitchen sector
WHY WORK WITH US
✔ 4-star hotel in a tourist resort in the Modena
✔ Apennines Professional and collaborative
✔ work environment Possibility of growth in the hospitality
✔ sector Contact with international customers and sports
✔ tourism Guaranteed room and board
Send an updated CV with a photo indicating the position of interest.
You will become part of a team that focuses on hospitality, territory and quality of service.
Employment contract: Full-time, Fixed-term
Contract duration: 5 months
Salary: €1,600.00 – €2,250.00 per month
Benefit:
- Accommodation
- Flexitime
Room Service Waiter
Additional Information
Job Number -26024446
Job Category -Food and Beverage & Culinary
Schedule -Full Time
Position Type – Non-Management
What we offer
- Professional career progression at international level in 9000 Marriott hotels
- Learning and development opportunities online, on the job and in class
- Discounts on hotel rooms, gift shop items, food and beverage
- Experienced management & motivated and engaging colleagues
- Charity events, Wellbeing activities and voluntary work in the community of Venice through the TakeCare program
- Canteen service – Associates Restaurant
- Uniform – Laundry service
What you’ll be doing
- Provide a curated in room dining experience
- Answer telephone and take orders using telephone etiquette and brand standards
- Coordinate delivery of items to the guestroom in a timely manner to ensure proper food quality
- Properly and accurately close guest checks
- Record guest preferences
- Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability, meal requirements, allergies, dietary needs, and special requests to the kitchen
- Maintain cleanliness of work areas throughout the day
- Inspect the cleanliness and presentation all china, glass, and silver prior to use
- Follow Standard Operating Procedures and brand identity guidelines at all time
What we’re looking for
- You must possess the legal right to work in Italy. Valid work permit for full time role (40 hours/week).
- Fluent in English and Italian
- Understanding of F&B operations and luxury hospitality
- Positive outlook and outgoing personality
- Great conversational skills and teamwork-oriented
- Understanding of luxury hospitality F&B operations
- Experience in the same role in fine dining restaurants would be an advantage
- Knowledge of Micros
Reservations Agent weekend coverage
This position works from Thursday to Monday (including weekends) to ensure full weekend coverage
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
● Kicking off truly memorable guest experiences with the warmest of welcomes.
● Handling booking systems effectively, maximizing conversion opportunities through a
customized offer process.
● Making the booking process feel swift and seamless, tailor-making the customer’s
offer according to their preferences.
● Acknowledging loyalty programs as well as stimulating customer’s loyalty to the hotel.
Staying one step ahead of our guests’ needs to anticipate requests and offer tailored
recommendations.
● Organizing and hosting cross-departmental meetings to share all relevant information related to bookings.
● Being our guests’ trusted point of contact – assisting with requests and providing support throughout the booking journey.
● Efficiently coordinating with other operational departments to ensure a successful stay
of the guests.
● Reporting to the Groups and Reservations Manager.
What we need from you
● Communication skills – guests will need to come to you with concerns as well as
compliments, so you’ll be easy to talk to.
● Your problem-solving skills will turn issues into opportunities so every guest can begin their stay with complete confidence.
● Fluency in the Italian & English language – extra language skills would be great.
● Literate and tech-savvy – you’ll need a good grasp of reading, writing, basic math and
computer skills, including familiarity with Opera PMS.
● At least two years of experience in a reservations department within the luxury hospitality sector is preferred.
Strong attention to consistency and quality standards, ensuring that all reservation procedures and guest interactions follow the hotel’s house standards and brand guidelines;
● Ability to maintain high service standards during quality checks and mystery calls, demonstrating professionalism, accuracy and a guest-focused approach at all times.
Employment contract: Full-time
Salary: €1,005.73 – €1,865.23 per month
Benefit:
- Company canteen
Experience:
- Reservations agent: 1 year (Required)
Place of work: In-person
