Job Introduction
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
• Support the Restaurant Manager in the day-to-day running of the restaurant
• Lead the team during service, ensuring a smooth and efficient operation
• Deliver exceptional guest experiences through professional and personalised service
• Handle guest queries, feedback and complaints with confidence
• Ensure high standards of presentation and cleanliness are maintained
• Support training and development of team members
• Ensure compliance with health & safety, licensing and company procedures
• Assist with stock control and ordering where required
Person Specification
• Previous experience within a restaurant or food and beverage environment
• Supervisory or leadership experience preferred
• Strong communication and interpersonal skills
• Confident and guest-focused approach
• Well organised with strong attention to detail
• Ability to work in a fast-paced environment
• Flexible approach to working hours, including evenings and weekends
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion well being, progression and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK.
Job Introduction
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
• Support the day-to-day running of the golf shop and retail operations
• Deliver a high level of customer service to members and guests
• Assist in managing stock levels, merchandising and product displays
• Support tee time bookings and general golf enquiries
• Handle sales transactions accurately and efficiently
• Support and guide team members during shifts
• Maintain high standards of presentation within the golf shop
• Assist with golf events, competitions and member activities
Person Specification
• Previous experience in a retail, golf or customer-facing role
• Supervisory experience preferred
• Strong communication and interpersonal skills
• Well organised with attention to detail
• Proactive and guest-focused approach
• Ability to work both independently and as part of a team
• Flexible approach to working hours, including weekends
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion well being, progression and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK.
Job Introduction
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
• Lead and manage your section to ensure high-quality food preparation and presentation
• Prepare and present dishes in line with kitchen standards and specifications
• Maintain consistency, quality, and attention to detail across all dishes
• Ensure food hygiene, health and safety standards are always met
• Support stock control, ordering, and minimise waste
• Train and support junior members of the kitchen team
• Contribute to a positive, professional and collaborative kitchen environment
Person Specification
• Previous experience as a Demi Chef de Partie or Chef de Partie in a professional kitchen
• Strong knowledge of food preparation and kitchen operations
• Passion for food and commitment to high standards
• Strong attention to detail and organisational skills
• Ability to work in a fast-paced environment
• Good communication and teamwork skills
• Flexible approach to working hours, including weekends
Job Introduction
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Maintain cleanliness and organisation across all kitchen and food and beverage back of house areas
- Ensure crockery, equipment, and kitchen areas meet food hygiene and safety standards
- Accept and store deliveries correctly for food and beverage outlets and housekeeping
- Support chefs and the wider team during busy service periods when required
- Assist with linen handling and housekeeping porter duties when required
- Support the movement and set-up of furniture and equipment across departments
- Follow all health and safety, fire, hygiene, and COSHH regulations at all times
- Carry out other reasonable duties requested by hotel management
Person Specification
- Previous cleaning or back of house experience within hospitality or a similar environment preferred
- Understanding the importance of cleanliness and hygiene within kitchen and operational areas
- Able to work across multiple back of house areas and support different departments when needed
- Positive attitude with a willingness to support colleagues and work as part of a team
- Comfortable working in a fast-paced environment and able to remain calm under pressure
- Flexible to work evenings, weekends, and holidays as required
- Good communication skills and ability to follow instructions from supervisors and team members
- Passion for hospitality and pride in maintaining high standards
Job Introduction
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Restaurant Manager
Key Responsibilities
- Support the F&B Manager with daily operations and overall guest experience.
- Lead the Restaurant team during service, ensuring smooth flow and consistent standards.
- Handle guest queries confidently and resolve issues professionally.
- Assist with training, coaching and supporting team members.
- Oversee table plans, reservations and service readiness.
- Maintain high levels of cleanliness, presentation and organisation across the restaurant.
- Support stock control, ordering and minimising waste.
- Coordinate communication between restaurant, kitchen and bar teams.
- Ensure compliance with food safety, allergen processes and health & safety standards.
Person Specification
- Experience in a Michelin restaurant or hospitality supervisory/management role.
- Confident communicator with strong people skills.
- Able to lead a team effectively during busy service.
- Organised, proactive and quick to solve problems.
- High attention to detail and commitment to great guest service.
- Professional, reliable and positive in approach.
- Passion for hospitality and developing others.
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
• Deliver a warm and professional welcome to all guests on arrival and departure.
• Support check-in and check-out processes efficiently and accurately.
• Handle guest queries, requests, and feedback with confidence and care.
• Maintain high standards of presentation across reception and public areas.
• Work closely with other departments to ensure a seamless guest experience.
• Assist with reservations, bookings, and administrative tasks when required.
• Follow all company procedures, including health, safety, and security standards.
Person Specification
• Previous experience in a guest-facing or hospitality role preferred.
• Passion for delivering exceptional guest service.
• Strong communication and interpersonal skills.
• Well presented with a professional and friendly approach.
• Organised with good attention to detail.
• Able to work in a fast-paced environment and remain calm under pressure.
• Flexible to work shifts including evenings, weekends, and holidays.
• Positive attitude and a willingness to learn and develop.
Job Introduction
Role Responsibility
Lots to do but lots of fun
- Providing a first class level of hospitality to our Exclusive Spa Members, Spa Day guests and Hotel Residents and to exceed the expectations of all our guests by providing the very best standards of customer service & cleaning
- Ensuring that all the changing areas are clean, tidy and stocked with towels and bathrobes
- To always be present in all public areas & ensuring that cleanliness standards are maintained at all times both front of house and back of house
- To anticipate client needs whenever possible to enhance quality service and in turn ensure client satisfaction
- Maintain regular and effective communication within your team and at all levels throughout the business
- To undertake any other reasonable duties as required by the management team
The Ideal Candidate
Are you right for us?
Our successful Spa Attendant will;
- Have the highest of standards towards cleaning and presentation
- Demonstrate a passion for delivering exceptional guest service
- Work with flexibility and enthusiasm for the profession
- Be a team player
- Be eligible to work in the UK
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary
- Complimentary meals whilst on duty
- Complimentary car parking
- Perkz discount scheme
- Discounted room nights across all Exclusive Hotels and Venues
- Discounts on food and beverage across all Exclusive properties
Job Introduction
You will join as a Room Attendant, ensuring our guest rooms are beautifully presented, comfortable and maintained to the highest standards. Your attention to detail and pride in your work play a key part in creating a welcoming environment for every guest.
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
• Clean and present guest rooms, bathrooms and corridors to consistently high standards
• Change bed linen, restock amenities and follow property presentation guidelines
• Report maintenance issues, lost property and safety concerns promptly
• Maintain housekeeping trolleys, equipment and storage areas in a tidy, organised state
• Support linen movement, replenishment and room readiness during busy periods
• Demonstrate warm, professional interactions when encountering guests
• Follow all cleaning procedures, COSHH, manual handling and safety protocols
Person Specification
• Strong attention to detail with pride in maintaining high cleanliness standards
• Ability to follow procedures and manage time effectively
• Comfortable handling manual, repetitive and physical tasks
• Reliable, punctual and committed to consistent service
• Friendly, respectful approach when interacting with guests and colleagues
• Able to work independently while contributing positively to the team
Job Introduction
You will join as a Hospitality Assistant that values leadership, creativity, collaboration, and pride in everything they do, supporting the hotel team to deliver a smooth, friendly and professional guest journey across multiple departments. Here, your ideas will be welcomed and your growth supported.
At The Manor House, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels
• Free meals while on duty
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
• Deliver a warm and professional service to all guests and visitors in line with our values
• Assist with the setup of departments, ensuring all areas are prepared for service
• Complete daily tasks relevant to the department you are working in
• Maintain high standards of cleanliness and organisation across all areas
• Follow all relevant food safety, hygiene, health & safety and company procedures
• Support Food & Beverage operations by welcoming guests and delivering service across restaurants, bar and events
• Support Front of House operations including check-in and check-out, guest escorting, luggage assistance and general guest enquiries
• Assist Housekeeping teams with cleaning of public areas and bedrooms as required
Person Specification
• Friendly and approachable with a genuine interest in guest service
• Strong communication skills and confidence engaging with guests and colleagues
• Willingness to learn and develop within a luxury hospitality environment
• Good attention to detail and ability to follow procedures
• Reliable, punctual and professional in appearance and conduct
• Able to work both independently and as part of a team
• Flexible to work shifts, including weekends and bank holidays
Job Introduction
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Provide warm, attentive service across restaurant, bar and lounge areas.
- Take accurate food and drink orders and communicate clearly with the kitchen.
- Serve dishes and beverages to the required standards of timing and presentation.
- Set up, clear and reset tables efficiently to support smooth service.
- Maintain cleanliness and organisation in all service areas.
- Offer confident menu knowledge and assist guests with queries or recommendations.
- Process payments accurately and follow company procedures.
- Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service.
- Follow food safety, allergen and health & safety procedures at all times.
Person Specification
- Strong communication and guest-service skills.
- Friendly, confident and professional approach.
- Ability to work well under pressure in a fast-paced environment.
- Good attention to detail and accuracy when serving guests.
- Reliable, punctual and committed to high service standards.
- Team player with a positive attitude and willingness to learn.
- Smart personal presentation and understanding of basic food hygiene.
Job Introduction
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Supervise daily front desk operations to ensure smooth and efficient service
- Support and guide the Guest Services team during shifts
- Lead by example in delivering warm, professional and personalised guest experiences
- Handle guest queries, feedback and complaints with confidence and professionalism
- Ensure accurate check-in and check-out procedures
- Maintain high standards of presentation within reception and public areas
- Assist with training and onboarding of new team members
- Ensure compliance with health & safety, security and company procedures
Person Specification
- Previous experience within a front office or guest services role
- Supervisory experience preferred
- Strong leadership and team coordination skills
- Excellent communication and interpersonal abilities
- Confident problem-solver with a guest-focused mindset
- Well organised with strong attention to detail
- Flexible approach to shifts, including weekends and evenings
Job Introduction
You will join as an Assistant Conference and Banqueting Manager, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas. Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.
At Ansty Hall, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Support the C&B Manager in coordinating conferences, meetings and event operations.
- Oversee room setups, equipment checks and service preparation.
- Supervise the team during events to maintain smooth service and high standards.
- Act as a point of contact for clients, handling requests confidently.
- Assist with staffing, rotas and task allocation during busy periods.
- Maintain clean, well-presented function rooms and service areas.
- Support health & safety, licensing and compliance procedures.
- Work closely with F&B, Kitchen and Sales teams to ensure seamless event delivery.
- Help train and support team members to build service confidence.
Person Specification
- Experience in events or hospitality service.
- Confident communicator able to supervise small teams.
- Organised, proactive and calm under pressure.
- Strong attention to detail with a guest-focused mindset.
- Positive, reliable and professional approach.
- Keen to learn and progress into a C&B management role.
Job Introduction
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Provide warm, attentive service across restaurant, bar and lounge areas
- Take accurate food and drink orders and communicate clearly with the kitchen
- Serve dishes and beverages to the required standards of timing and presentation
- Set up, clear and reset tables efficiently to support smooth service
- Maintain cleanliness and organisation in all service areas
- Offer confident menu knowledge and assist guests with queries or recommendations
- Process payments accurately and follow company procedures
- Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service
- Follow food safety, allergen and health & safety procedures at all times
Person Specification
- Strong communication and guest-service skills
- Friendly, confident and professional approach
- Ability to work well under pressure in a fast-paced environment
- Good attention to detail and accuracy when serving guests
- Reliable, punctual and committed to high service standards
- Team player with a positive attitude and willingness to learn
- Smart personal presentation and understanding of basic food hygiene
Job Introduction
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Support the Executive Chef in leading kitchen operations and maintaining high culinary standards.
- Coordinate the brigade during service, ensuring dishes are delivered on time and to specification.
- Run the kitchen confidently in the absence of the Executive Chef.
- Coach and mentor the Sous Chef, Chef de Parties, Demi Chefs and Commis Chefs.
- Ensure excellent food safety, hygiene and allergen compliance across all kitchen areas.
- Support menu development and dish refinement to elevate the culinary offer.
- Manage ordering, supplier relationships, stock control and waste reduction.
- Monitor quality, portion control and presentation across all sections.
- Support a positive ,professional and development-focused kitchen culture.
Person Specification
- Strong experience as a Sous Chef in a premium hospitality setting.
- Confident leading service and coordinating a professional kitchen.
- Excellent culinary skills with strong leadership and mentoring ability.
- Solid understanding of kitchen operations, food safety and compliance.
- Calm, organised and solutions-focused during busy periods.
- Strong communication and collaboration skills.
- Committed to high standards, consistency and continuous improvement.
Job Introduction
ou will join as a Bartender, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas. Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.
At Pennyhill Park, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection.
Key Responsibilities
- Prepare and serve drinks to a high standard, including cocktails, spirits, wines and coffees.
- Create a warm, engaging atmosphere and provide confident recommendations to guests.
- Keep the bar stocked, organised and clean throughout service.
- Handle orders, tabs and payments accurately.
- Follow responsible alcohol service and basic licensing guidelines.
- Support stock rotation and ensure ingredients and garnishes are well maintained.
- Work closely with the wider Food & Beverage team to deliver smooth, efficient service.
Person Specification
- Confident, friendly and guest-focused with strong communication skills.
- Interest in cocktails, wines, spirits and bar service.
- Calm and organised during busy periods.
- Professional, reliable and team-minded.
- Good personal presentation and understanding of basic hygiene standards.
- Willing to learn new skills and develop bar knowledge.
Job Introduction
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and well-being resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Support the Senior Sous Chef and Executive Head Chef in the day-to-day running of the kitchen
- Lead a section and ensure consistent delivery of high-quality dishes
- Maintain high standards of food preparation, presentation, and cleanliness
- Support and guide junior chefs, ensuring development and consistency
- Ensure compliance with all food safety, hygiene, and COSHH regulations
- Assist with stock control, ordering, and minimising waste
- Contribute ideas to menus and daily specials
- Ensure smooth service during busy periods, maintaining calm and organisation
Person Specification
- Previous experience as a Chef de Partie or similar level within a quality kitchen
- Strong knowledge of food safety and kitchen standards
- Passion for fresh, seasonal ingredients and high-quality food
- Have multiple AA Rosette Cooking Experience or similar standard
- Good leadership skills with the ability to support and motivate a team
- Calm under pressure with strong organisational skills
- Willingness to learn, develop, and progress within the kitchen
Job Introduction
we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
• Competitive pay, plus service charge
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Deliver a range of spa treatments to the highest professional standards
- Provide warm, intuitive, and personalised service to every guest
- Maintain treatment rooms, equipment, and hygiene standards
- Upsell treatments and retail products in a natural, guest-focused way
- Work collaboratively with the wider spa and hotel team
- Support the smooth daily operation of the spa facilities
Person Specification
- Qualified spa or beauty therapist (NVQ Level 3 or equivalent)
- Previous experience in a luxury spa or hospitality environment preferred
- Passionate about wellbeing and delivering exceptional guest care
- Professional, warm, and confident communicator
- Flexible to work weekends, evenings, and holidays
Job Introduction
You will join as a Fitness Instructor, supporting guests and members in achieving their health and fitness goals while ensuring a safe, welcoming and motivating environment within the gym and fitness facilities. Your knowledge, energy and professionalism will contribute to a positive wellbeing experience for every guest.
• Competitive pay
• Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
• Free meals while on duty
• Free access to on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
• Deliver a welcoming and professional fitness experience for guests and members
• Supervise gym usage, ensuring safe and correct use of equipment
• Provide fitness inductions and basic exercise guidance
• Maintain cleanliness and presentation of gym and fitness areas
• Monitor equipment condition and report maintenance or safety issues
• Support group exercise classes or personal training sessions where required
• Ensure health & safety, hygiene and operational procedures are followed
Person Specification
• Recognised fitness qualification (Level 2 or above)
• Passionate about health, fitness and wellbeing
• Friendly, confident and professional communication style
• Strong awareness of health & safety and safe exercise practices
• Reliable, proactive and well-presented
• Comfortable working shifts, including weekends and early mornings or evenings