Role Description
Role: Painter & Decorator
Location: Bloomsbury, London
£31,969.00 – 40 Hours
About the Role:
We are seeking a skilled Painter & Decorator to support maintenance and refurbishment projects across our hotels. You will carry out a wide range of painting, decorating and general property maintenance tasks to keep our buildings looking their best.
What You’ll Be Doing:
- Complete internal and external painting, decorating and surface preparation tasks.
- Use power tools for sanding, cleaning and preparing surfaces.
- Carry out minor repairs including plastering, carpentry and brickwork.
- Mix paints and apply decorative finishes using brushes, rollers or spray equipment.
- Ensure compliance with all Health & Safety and company procedures.
- Participate in training and development activities.
Who You Are:
- Experienced in painting, decorating or general property maintenance.
- Good communication skills and strong attention to detail.
- Bonus: trade qualifications such as NVQ, City & Guilds, or Asbestos Awareness.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Role Description
Role: F&B Supervisor
Location: Bloomsbury, London
£31,768.00 – 40 Hours
About the Role:
We’re searching for a dynamic, hands‑on F&B Supervisor to help lead our restaurants, bars and event spaces. You’ll be right at the heart of the action driving exceptional service, motivating the team and making sure every guest leaves buzzing with a great impression.
What You’ll Be Doing:
- Oversee daily service across all F&B outlets, ensuring every plate and pour meets our standards
- Support your line manager with performance updates, team leadership and departmental coordination
- Build strong relationships with guests and colleagues, resolving issues with confidence and professionalism
- Drive high standards in cleanliness, hygiene, safety and presentation
- Manage stock ordering, rotation and cost control
- Own staffing and rota support — adjusting labour to match business flow
- Maintain impeccable cash‑handling and billing procedures
- Ensure events, meetings and function spaces are perfectly set and ready to impress
- Lead pre‑shift briefings, motivate the team and ensure everyone knows the plan
- Jump between outlets as needed to keep service smooth, consistent and guest‑focused
- Champion a positive, collaborative culture where the team can thrive
Who You Are:
- Experienced Supervisor or Manager in hospitality — restaurant, bar, café or hotel
- Confident in people leadership, guest engagement and problem‑solving
- Strong understanding of customer service excellence
- Level 2 Food Safety & Hygiene (or willing to obtain), plus L2 APLH
- Competent with MS Office, numerate, literate and able to communicate in English at CEFR B2 level
- Motivational, organised and ready to lead from the front
- Desirable: knowledge of drinks, stock control, AV set‑up and Micros systems
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Role Description
Role: Room Service/ Bell Room Attendant
Location: Bloomsbury, London
Salary: £29,988.00 + Benefits + Tronc – 40 Hours
About the Role:
We’re looking for a warm, reliable and guest‑obsessed Room Service / Bell Room Attendant to deliver exceptional in‑room dining and front‑of‑house support. You’ll be one of the first faces guests meet — and one of the last they remember.
What You’ll Be Doing:
- Deliver room service orders promptly, presenting trays and trolleys with care and precision
- Assist with guest arrivals and departures, handling luggage confidently and safely
- Keep the bell room and service areas organised, clean and ready for the next arrival
- Respond swiftly to guest requests — from amenities to guidance — ensuring each interaction feels thoughtful and personal
- Support the setup and breakdown of in‑room dining equipment
- Maintain hygiene, safety and brand standards across guest‑facing and back‑of‑house areas
- Protect guest property with care, discretion and full compliance with security procedures
- Provide clear, friendly guidance — whether helping guests navigate the hotel or offering local recommendations
- Assist with taxis, transfers and special requests
- Support colleagues across Front of House and F&B, especially during peak times
- Report maintenance issues promptly and participate in team briefings to help refine service flow
- Contribute ideas that enhance efficiency, service quality and the overall guest experience
Who You Are:
- Experienced in guest‑facing hospitality or any service‑led role
- Calm, professional and confident when assisting guests
- Strong organisational skills with excellent attention to detail
- Comfortable with manual handling and safe handling of luggage, trays and trolleys
- Able to communicate clearly in spoken English
- A natural team player with a warm, reassuring presence
- Advantageous: hotel experience, familiarity with order‑taking systems, local knowledge, manual handling training, food safety or first aid qualifications
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Role Description
Role: F&B Assistant
Location: Bloomsbury, London
40 hours (5 Days out of 7 Days weekly rota)
What You’ll Be Doing:
- Take orders, serve food and drinks, and support guest needs.
- Prepare beverages, light food items and pastries.
- Clear and clean service areas and assist with events setup.
- Handle cash and operate tills accurately.
Who You Are:
- Customer‑focused with good face‑to‑face service skills.
- Confident communicator with good spoken English.
- Flexible, reliable and comfortable in busy environments.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Role Description
Food & Beverage Supervisor
40 hours (5 Days out of 7 Days weekly rota)
£31,768.00 + Benefits
What You’ll Be Doing:
- Oversee daily service across all F&B outlets, ensuring every plate and pour meets our standards
- Support your line manager with performance updates, team leadership and departmental coordination
- Build strong relationships with guests and colleagues, resolving issues with confidence and professionalism
- Drive high standards in cleanliness, hygiene, safety and presentation
- Manage stock ordering, rotation and cost control
- Own staffing and rota support — adjusting labour to match business flow
- Maintain impeccable cash‑handling and billing procedures
- Ensure events, meetings and function spaces are perfectly set and ready to impress
- Lead pre‑shift briefings, motivate the team and ensure everyone knows the plan
- Jump between outlets as needed to keep service smooth, consistent and guest‑focused
- Champion a positive, collaborative culture where the team can thrive
Who You Are:
- Experienced Supervisor or Manager in hospitality / restaurant, bar, café or hotel
- Confident in people leadership, guest engagement and problem‑solving
- Strong understanding of customer service excellence
- Level 2 Food Safety & Hygiene (or willing to obtain), plus L2 APLH
- Competent with MS Office, numerate, literate and able to communicate in English at CEFR B2 level
- Motivational, organised and ready to lead from the front
- Desirable: knowledge of drinks, stock control, AV set‑up and Micros systems
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance P
Role Description
Role: FOH Runner
Location: Bloomsbury, London
40 hours (5 of 7 days weekly rota)
£27,000.00 GBP + Benefits
About the Role:
We’re seeking a fast‑paced, detail‑focused Front of House Runner to keep service flowing in our vibrant rooftop restaurant. You’ll play a key role in ensuring guests receive dishes and drinks exactly as intended.
What You’ll Be Doing:
- Run dishes and drinks promptly from pass and bar to tables with accuracy and care.
- Support servers during busy service, helping maintain strong momentum.
- Clear and reset tables, ensuring the dining space remains immaculate.
- Keep service stations stocked, organised and guest‑ready.
- Assist with polishing glassware, cutlery and tableware.
- Uphold hygiene, safety and presentation standards.
Who You Are:
- Some hospitality experience with confidence handling plates and glassware.
- Strong communication skills and CEFR B2 English capability.
- Organised, attentive and comfortable in fast‑paced service.
- Bonus: experience in lifestyle venues or strong food & drink trend awareness.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry cleaning, plus discounted personal dry cleaning
- Interest free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme
Role Description
Role: Sous Chef
Location: Bloomsbury, London
40 hours a week (5 days out of 7 days weekly rota)
£39,691.00 + Benefits
About the Role:
We’re seeking an experienced, creative and highly organised Sous Chef to support the Head Chef in delivering exceptional food quality. You’ll help lead the kitchen team, maintain high standards and contribute to menu development.
What You’ll Be Doing:
- Maintain consistent food standards and ensure HACCP compliance.
- Support menu development, costing and seasonal dish planning.
- Lead kitchen operations day‑to‑day, ensuring presentation, quality and service meet expectations.
- Oversee stock quality checks and ensure hygiene standards are met throughout the kitchen.
- Train, schedule and guide kitchen staff, maintaining discipline and team performance.
- Log equipment issues and maintain a clean, safe and organised kitchen environment.
- Prepare and cook high‑quality dishes, including dietary and specialist menus.
Who You Are:
- Experienced in a professional kitchen with strong food safety knowledge.
- Confident leader who performs well under pressure.
- Excellent English communication (CEFR C1–C2) and strong interpersonal skills.
- Bonus: menu costing experience, stock‑taking, culinary qualifications and large‑scale kitchen experience.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Role Description
Role: Chef
Location: Bloomsbury, London
40 hours a week (5 Days out of 7 Days weekly rota)
£31,263.00 + Benefits + Service Charge+ Tips
About the Role:
We are looking for a skilled and dependable Chef de Partie to run a kitchen section with confidence and consistency. You will play a key role in delivering high‑quality dishes, supporting junior chefs and maintaining excellent standards throughout service.
What You’ll Be Doing:
- Prepare, cook and present dishes to specification across your section.
- Lead and support Commis Chefs and Kitchen Porters during service.
- Ensure food hygiene, allergen controls and safety standards are followed at all times.
- Control waste, portioning and stock within your section.
- Assist with menu preparation, daily mise en place and service delivery.
Who You Are:
- Experienced in a professional kitchen environment.
- Confident running a section and working in a fast‑paced service.
- Strong communication skills and a team‑focused approach.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme.
Role Description
Role: F&B Assistant
Location: Bloomsbury, London
About the Role:
We’re looking for friendly, adaptable Food & Beverage Assistants to support service across restaurants and bars. You’ll help deliver warm, efficient hospitality while supporting a dynamic team.
What You’ll Be Doing:
- Take orders, serve food and drinks, and support guest needs.
- Prepare beverages, light food items and pastries.
- Clear and clean service areas and assist with events setup.
- Handle cash and operate tills accurately.
Who You Are:
- Customer‑focused with good face‑to‑face service skills.
- Confident communicator with good spoken English.
- Flexible, reliable and comfortable in busy environments.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Role Description
Role: Good Receiver
Location: Bloomsbury, London
About the Role:
We’re seeking a reliable and highly organised Goods Receiver to support our kitchen operations. You’ll take responsibility for managing inbound deliveries, stock rotation and storeroom organisation to ensure our chefs always have what they need.
What You’ll Be Doing:
- Manage food purchase orders, stock levels and delivery records using company software.
- Receive, check and record all goods delivered into the food stores, using forklifts when required.
- Inspect quality, quantity and condition of goods, rejecting items when necessary.
- Store goods safely in fridges, freezers and dry storage with correct rotation and labelling.
- Organise and prepare subsidiary orders for internal outlets.
- Maintain accurate stock levels and assist with stock checks.
- Keep storerooms clean, tidy and pest-free, ensuring compliance with food safety standards.
Who You Are:
- At least 2 years’ experience in a stores or similar operational role.
- Computer literate, methodical and able to work independently.
- Bonus: Food Hygiene Level 2/3, forklift licence, hospitality qualification, knowledge of food legislation.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
Role Description
Role: Kitchen Porter
Location: Bloomsbury, London
40 hours a week (5 days out of 7 days weekly rota)
£26,965.00 + TIPS+ SC+ Benefits
About the Role:
We’re looking for a reliable, hard‑working Kitchen Porter to keep our kitchen running smoothly. You’ll play a vital role in maintaining cleanliness, supporting the kitchen team and ensuring a safe, efficient working environment.
What You’ll Be Doing:
- Operate dishwashers and cleaning equipment to maintain spotless plates, cutlery and kitchen tools.
- Clean appliances, work surfaces and non‑food contact areas to high hygiene standards.
- Support stock storage, deliveries and yard maintenance.
- Follow food safety procedures and maintain excellent personal hygiene.
- Use chemicals, detergents and sanitising products safely and correctly (training provided).
- Assist kitchen staff and drivers with internal deliveries when needed.
- Attend required kitchen and food safety training.
Who You Are:
- 1 year of experience as a Kitchen Porter.
- Basic English communication (CEFR A1).
- Able to follow instructions, work safely and stay organised.
- Bonus: Level 2 Food Safety, COSHH training, hotel kitchen experience.
What’s In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
- Interest‑free Season Ticket Loan
- Workplace Pension
- Team Member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Café
- Employee‑funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme
