Maintenance Technician
Company Description
Job description
Versatile Technician in Hospitality
To please by indulging
You are in collaboration with the Technical Manager, you contribute to the proper functioning of the technical installations of 3 hotels.
As a technician, you will carry out the following missions:
– You carry out small one-off refurbishment work
– You warn of any malfunction of the technical installations
– You implement the corrective action plans communicated to you by your technical manager.
– You follow the preventive maintenance plan
– You follow water hygiene procedures
– You communicate and cooperate with other departments
– You respect the privacy of customers by carrying out your work without disturbing them
– You actively participate in the comfort of customers
Essential criterion:
– Availability
– Responsiveness
– Sense of contact and service
– Rigour and method
– Diagnostic capability
– Attention to detail
– High battery life
– Dynamism
– Team spirit
BAC PRO or BEP
Job Type: Full-time, Permanent
Advantages:
- Commuting support
- Company restaurant
Opening hours:
- 8 Hour Work Period
- Daytime work
Additional compensation:
- Annual premium
- Bonuses
Receptionist
Company Description
Hotel located with a breathtaking view of the runways, its 345 rooms, its restaurant, its bar, its 18 meeting rooms, its swimming pool and its board meeting overlooking the airport’s runways, is looking for a Receptionist M/F on a fixed-term contract
Job description
Reporting to the Head of Reception, your main missions will be:
- You ensure a personalized and warm welcome, the well-being of the customers is always your priority.
- You will promote the hotel’s various services to optimize sales
- You are the guarantor of customer loyalty, they will surely come back for you a little
- You are constantly anticipating by preparing arrivals in advance
- When customers leave, you will be responsible for invoicing and payments You will be required to work in shifts during the day and at night
Qualifications
Attentive to others and the environment around you, you will contribute to making the stay as irreproachable as it is unforgettable by bringing your own personal touch!
With a strong team spirit and a keen sense of interpersonal skills, you take care of the needs of customers.
You are comfortable in English, and possibly master a 2nd language
Additional Information
- Month 13
- Allowance in lieu of food
- Transport reimbursement
- Profit-sharing and profit-sharing bonus
- ALL Heartist Card
Guest Services Attendant Full Time Seasonal (April to September)
Job Description
Why work for Fairmont Pacific Rim?
- Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
- A competitive rate of $24.35 per hour
- Complimentary work meals through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
- Opportunities to participate in sustainability, charity, and community engagement initiatives
- Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
- Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
- Distinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the city
What you will be doing:
- Greet guests warmly upon arrival and departure, creating a memorable first and last impression of the hotel
- Assist guests with luggage handling, storage, and timely delivery of luggage, messages, and other items throughout the property
- Escort and room guests, providing a personalized and engaging orientation of the guest room while highlighting key features, amenities, and services
- Maintain a visible presence in the lobby and entrance as an ambassador of the hotel, anticipating guest needs and offering assistance proactively
- Provide thoughtful recommendations regarding hotel services, local attractions, dining, and transportation options
- Collaborate closely with Front Desk, Concierge, and other departments to ensure seamless and personalized guest experiences
- Drive the hotel’s luxury courtesy vehicle when required, ensuring safe, professional, and courteous transportation for guests
- Park and retrieve guest vehicles efficiently while following all valet procedures and safety standards
- Maintain cleanliness and organization of the entrance, lobby, and luggage storage areas
- Handle guest belongings with the utmost care and professionalism
- Other duties assigned
Qualifications
Your experience and skills include:
- Previous experience in hospitality or guest service is an asset
- Friendly, professional, and service-oriented personality
- Strong communication and interpersonal skills
- Knowledge of the local area and attractions is an asset
- Ability to work flexible schedules including evenings, weekends, and holidays
- Valid driver’s license and Driver’s Abstract
Additional Information
Your team and working environment:
As part of the Front Office team at Fairmont Pacific Rim, you will help create memorable moments for guests from the moment they arrive. Our team is committed to delivering personalized service and maintaining the highest standards of hospitality in a dynamic and welcoming environment
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Reservation Coordinator
Job Description
- You process requests for individual reservations (by phone, e-mail or in person on site)
- You will take care of room sales and orient yourself to the yield strategy and the specifications of the company
- You will draw up contracts for individual reservations and organize guided tours of the house or support sales talks
- If required, you will look after guests during their stay and make sure they are completely comfortable
- You maintain the guest files and answer inquiries or concerns of the guests by e-mail
- You will perform various administrative tasks, such as creating in-house guest communication
- If necessary, you will support and represent the group reservation (over 9 rooms) or the front office team
Qualifications
- You have completed training in the hotel industry and have already been able to prove your skills in a similar position
- You are proficient in professional communication in German and English
- Guest contact is your passion and you enjoy dealing with international guests
- Ideally, you already have experience with the hotel software Mews, Opera and Tars
- For you, team and work belong together – together you can master every challenge
Additional information
- We support you financially on your daily commute
- We take care of washing and ironing your uniform for you – free of charge
- Regular team events followed by an aperitif
- Free meals – three times a day
- Benefit from exclusive discounts
Restaurant Manager
Job Description
- As a host, you are the first point of contact for our guests and your team
- Advising our guests and helping them choose the perfect food and beverage offering
- Responsibility for well-maintained, inviting gastronomic areas
- Co-responsibility for quality management and professional complaint management
- Thanks to your organizational talent, you can keep track of all processes at all times
- Manage services and ensure a smooth service flow – with active service participation and support for your team
- Support in employee planning and organization of day-to-day business
- Implementation of on-the-job training and support of new employees
- You are jointly responsible for the service costs as well as stock levels and are responsible for the monthly inventory
Qualifications
- A completed apprenticeship and further education in the field of gastronomy or the hotel industry
- You already have several years of valuable experience in the F&B sector
- You enjoy working with people, guests and colleagues alike feel your enthusiasm
- Creativity and passion to live menus and concepts in daily service and offer guests unforgettable experiences
- You make sure that your team works together harmoniously
- Good knowledge of German and English, any additional language is a plus
- You have experience with employee planning
- Organizational talent and a keen sense of quality to ensure excellent service at all times
Additional information
What we offer you
- So that you have more free time, the service team works without room hours!
- We support you financially on your daily commute
- We take care of washing and ironing your uniform for you – free of charge
- Regular team events followed by an aperitif
- Free meals – three times a day
- Benefit from exclusive discounts
Chef
Job Description
- The overall responsibility of the kitchen is yours – including the management of the team and the daily operations
- You love and master Swiss cuisine as well as the classics and cook with passion
- Quality is your top priority – you make sure that all dishes are prepared to the highest standard.
- You have experience in planning and implementing events yourself
- You will develop creative and seasonal menus that inspire our international guests
- You enjoy working on a new project and making our newly renovated restaurant a success
- Planning and organization is everything – you take care of the planning as well as the organization. You have your cost of goods and your inventories under control.
- You lead and motivate your team through training, development and role model function and are responsible for the planning of employees in the kitchen
- Compliance with and application of legal regulations, official requirements according to HACCP and safety standards
Qualifications
- Completed training as a chef with several years of professional experience in upscale gastronomy
- Experience in Swiss cuisine and a strong sense of quality
- Leadership experience and the ability to inspire and develop your team
- A committed personality with very good German and English skills, every additional language is a plus
- Resilience, flexibility and the ability to keep track of things even in stressful situations
- You have experience in developing creative menus that optimally reflect the brand and inspire guests
Additional information
What we offer you
- So that you and your team have more free time, the kitchen team works without room hours!
- We support you financially on your daily commute
- We take care of washing and ironing your uniform for you – free of charge
- Regular team events followed by an aperitif
- Free meals – three times a day
- Benefit from exclusive discounts
Assistant Project Manager
Job description
Participate in the implementation of various and varied projects contributing to the improvement of internal and external quality. Contribute to the animation of the hotel’s social networks.
Your missions:
• Contribute to the realization of the Mercure brand projects from its definition to its implementation and provide support to the teams
• Analyze customer comments to implement actions to improve quality and customer experience
• Work in collaboration with all departments to anticipate customer needs and imagine new services
• Create quality visuals (restaurant menus, newsletter, social media content, information leaflet, commercial brochures, etc.).
• Regularly animate the hotel’s
social networks • Design and write emailing
campaigns • Contribute to the improvement of internal communication
What we offer you:
• An exceptional
natural working environment • A dynamic and willing
team • Annual training
courses • An attractive salary
• Free
parking • Access to the fitness
Works Council • Events dedicated to teams: Saint Nicholas, staff evenings, etc…
Qualifications
Your experience and skills include:
• First experience(s) in a similar position desired
• Languages: French and English are currently mandatory. Luxembourgish and German are an asset
• Organised and rigorous
• Good communication skills with different profiles
• Enjoy working in a team and on different projects simultaneously
• Strong digital culture, artistic sensitivity and storytelling
• Developed
aesthetic sense • Very good writing skills (FR / EN)
• Mastery of creative tools.
Cook
Job Description
Here are a few more key data:
Type of employment: Full-time 40 hours / 5 days per week
Duty hours according to duty roster: Early shift 05:30-14:00 / Late shift 13:00-21:30 / various intermediate / partial shifts – depending on duty roster design & agreement
Salary: from EUR 2,165.00 gross / month (The correct classification depends on education and previous experience. willingness to overpay depending on qualifications)
Start: From now on or by appointment
Additional information
Our benefits:
• Free meals (food and drinks) during office hours
• Job ticket for the state of Salzburg (cost coverage)
• Electronic Time Recording & Billing
• Mitarbeiter_innenrabatte and offers at over 5,000 of our hotels worldwide
• Uniform incl. cleaning
• A wide range of training courses & very good opportunities for further development
Rotating receptionist
Job description
Receptionist (M/F)
The first impression is always the right one! As a Receptionist, you take care of our guests from the moment they arrive to the moment they leave, ensuring that they have a memorable experience.
What the establishment offers you:
In a few words, highlight the benefits and advantages of working in your establishment
Employee card offering reduced rates at Accor
Training plan delivered in our Academies
The opportunity to develop your talents and flourish within your establishment and around the world
The ability to make a difference through our Ethics & Corporate Social Responsibility activities, such as Planet 21
Your role:
Welcome guests, ensure check-in and check-out, establish invoicing and collection guaranteeing exceptional service
Offer a personalized experience for the customer
Promote the facilities of the establishment, improve the stay of customers by offering services
Qualifications
Your experience and skills include:
Quality of service essential: similar experience is a plus
Proficiency in Opera software or equivalent
Proficiency in English
Server
Job description
The waiter contributes globally to customer satisfaction through the quality of his or her work. He is responsible for a sector of the restaurant and ensures its organization, implementation and coordination. He may be required to provide the service. He ensures a quality welcome/service to customers at his restaurant point of sale.
Service Techniques
- Masters the different types of service (plated, French, English).
- Knows how to carry several plates or a tray while respecting service standards.
- Clears and straightens tables quickly and efficiently.
- Maintains the cleanliness and organization of the room throughout the service.
Reception & customer relations
- Greets customers courteously, accompanies them to their table and presents the menu.
- Answers questions about food and drinks with clarity.
- Ensure customer satisfaction throughout the meal.
Product knowledge & oenology
- Knows the food and wine menu, can advise simple pairings.
- Explains the composition of the dishes and highlights the chef’s suggestions.
Has notions of English or other foreign languages according to the client’s profile
Order-taking & coordination
- Takes orders with precision, advises on the choices of the day and food and wine pairings.
- Reports unavailable dishes and ensures that orders are properly transmitted to the kitchen.
- Uses the control terminals (pad, cash register, mobile software).
- Ensures a fluid link between the dining room and the kitchen for a rhythmic service.
Service & Cash Collection
- Serves food and drinks, offers reservice if needed.
- Prepares and collects bills (cash, menu, meal vouchers, etc.).
- Thanks customers and drives them home professionally.
Health & Safety
- Applies the rules of hygiene and safety in the dining room according to HACCP standards.
- Adopts the appropriate gestures to avoid incidents (falls, burns, breakage, etc.).
- Participates in the establishment and maintenance of the premises.
Qualifications
Sense of service
- Listens, courteous, and discreet.
- Remains attentive to customer needs to ensure a smooth and enjoyable experience.
Memory & Responsiveness
- Quickly remembers orders, tables, and preferences of repeat customers.
- Adapts to requests efficiently, even during busy periods.
Endurance & stress management
- Works at a steady pace while remaining smiling and focused.
- Manages peaks of activity with calm and professionalism.
Team spirit
- Collaborates effectively with colleagues in the dining room, the kitchen and the hierarchy.
- Contributes to the fluidity of the service by actively coordinating with the entire team.
Presentation & attitude
- Adopts an impeccable outfit and impeccable behavior.
- Represents the image of the establishment to customers.