10.Human Resources Manager
This is an exciting standalone leadership role for an HR professional who enjoys working close to operations and shaping a positive employee culture within a dynamic hospitality environment.
Position Overview
Reporting to the General Manager, the Human Resources Manager plays a key role in shaping the hotel’s people’s strategy and supporting the daily operation of the hotel’s workforce.
This standalone role is responsible for managing the full employee lifecycle, including recruitment, onboarding, employee relations, performance management, training and development, and HR administration.
Working closely with department leaders, the HR Manager acts as a trusted advisor on people matters, supporting managers in building engaged teams, developing talent, and maintaining a positive and inclusive workplace culture.
The role ensures full compliance with UK employment legislation, Marriott brand standards, and internal HR policies, while contributing to initiatives that enhance employee engagement, retention, and organizational performance.
Key Responsibilities
·Lead recruitment and selection processes, including advertising roles, interviewing candidates, and coordinating hiring.
·Act as a strategic partner to the General Manager and leadership team on people matters and consistent work place innovation.
·Lead employee engagement initiatives and contribute to building a strong workplace culture aligned with the Company and Marriott values.
·Monitor employee engagement, turnover trends, and workforce metrics to support the General Manager on strategic decision.
·Support organisational development initiatives including succession planning and talent development.
·Ensure HR practices align with Marriott brand standards and best practice within luxury hospitality.
What we looking for
·Proven experience in a Human Resources leadership or management role within the hospitality sector.
·Strong knowledge of UK employment law and HR best practices.
·Experience supporting operational managers in a fast-paced hospitality environment.
·Ability to build trusted relationships with employees and leaders at all levels.
·Confident advising on employee relations matters including performance management, grievances and disciplinary processes.
·Excellent organisational skills with strong attention to detail and the ability to manage multiple priorities.
·A proactive and people-focused approach with a genuine passion for employee engagement and development.
What we offer
- 28 days holiday including bank holidays.
- Access to Marriott International’s world-class learning and development programmes.
- Free meals on duty in our colleague dining facilities.
- Uniform supplied and laundered.
- Company pension scheme.
- Regular employee recognition and celebration events.
- Recommend a Friend Bonus Scheme.
- Discounted stays and dining across more than 9,000 Marriott hotels worldwide.
- Opportunities for career progression within Marriott International.
02.Hotel Manager
Salary: Competitive + Incentive Bonus + Benefits
Job Type: Full-Time, Permanent
Everything we do is rooted in care, connection, and delivering exceptional experiences — not just for our guests, but for our team and the wider community. We don’t just run a hotel; we create a place where people feel welcomed, valued, and inspired.
Our culture is shaped by our core values
- Delivering Exceptional Service – We go above and beyond, every time
- Understanding Individuals – We recognise and respect that everyone is different
- Caring Culture – We support each other and lead with kindness
- Knowledge – We are experts in what we do and continuously improve
- Inspirational Approach – We lead by example and motivate those around us
- Empowering Our Team – We trust and develop our people to succeed
The Role
We are looking for an inspiring and commercially driven Hotel Manager to lead the day-to-day operations of the hotel. As a key member of the senior leadership team, you will support the General Manager in delivering operational excellence, embedding our culture, and driving business performance.
This role is about more than managing departments — it’s about leading people, shaping culture, and creating exceptional experiences.Key Responsibilities
Operational Leadership
- Oversee all hotel operations including Front Office, Food & Beverage, Housekeeping, Maintenance, and Events
- Ensure seamless service delivery across all guest touchpoints
- Lead daily operational briefings and maintain clear communication across departments
- Act as Duty Manager as required, taking full responsibility for the hotel
Guest Experience
- Champion a culture of Delivering Exceptional Service
- Monitor guest feedback, reviews, and satisfaction scores, taking proactive action to improve
- Personally handle and resolve escalated guest concerns with professionalism and empathy
- Ensure brand standards are consistently delivered in line with Hilton Worldwide Holdings expectations
People & Culture
- Lead, coach, and develop Heads of Department and their teams
- Embed the DUCKIE values into everyday behaviours and decision-making
- Create a Caring Culture where team members feel supported, engaged, and motivated
- Oversee recruitment, onboarding, training, and succession planning
- Conduct regular performance reviews and support career development
Commercial & Financial Performance
- Drive revenue, profitability, and cost control across all departments
- Monitor KPIs including occupancy, ADR, RevPAR, labour costs, and guest satisfaction
- Work closely with sales and revenue teams to maximise business opportunities
- Identify opportunities for growth, efficiency, and improved performance
Compliance & Standards
- Ensure full compliance with health & safety, fire regulations, licensing, and company policies
- Maintain high standards of cleanliness, presentation, and maintenance throughout the hotel
- Ensure all departments operate in line with brand and audit requirements
About You
- Proven experience in a senior hotel leadership role (Hotel Manager, Operations Manager, or Deputy General Manager)
- A natural leader who embodies an Inspirational Approach
- Passionate about people, with a strong focus on Empowering Our Team
- Commercially astute with a track record of delivering results
- Excellent communication, organisation, and problem-solving skills
- Calm under pressure with the ability to make confident decisions
- Experience within a branded hotel environment (Hilton experience desirable but not essential)
What We Offer
- Competitive salary with performance-based bonus
- Access to the Hilton Team Member Travel Program
- Career progression opportunities within a global brand
- Meals on duty
- Employee recognition programmes
- Pension scheme
- A supportive environment where your leadership truly makes an impact
03.Hotel Manager
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 12/03/2026
Closing date: 14/04/2026
In this role, you will enjoy the unique opportunity to shape the culture and success of your team, contribute to the strategy of this hotel and drive the business to ensure it reaches its potential. You will lead and manage hotel operations effectively, ensuring exceptional guest experiences, strategic growth, and high-performance standards while fostering a positive work environment and driving financial success.
Benefits
- Development Opportunities through our Dalata Academy to support your career journey
- Pension access (Ask your HR Manager for local pension information) performance-related bonus plan
- 50% Off F&B in all properties
- €/£60 employee rate on rooms for all Dalata-owned hotels
- 30% off the Friends & Family rate
- Free employee meals on duty
- Extra AL day for every year worked (5 days to a maximum of 5 days)
- Employee Assistance Programme
- Cycle to Work Scheme/Transport Schemes
- Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Key Duties and Responsibilities:
- Reporting to & supporting the General Manager, the Hotel Manager will lead the day-to-day operations for all areas of the hotel as well as motivating and leading all staff.
- Provide strategic support to the General Manager for all hotel operations.
- Directly lead the heads of departments.
- Ensure that all staff are consistently motivated and engaged to deliver excellence in service.
- Succession Planning – Lead the development and continuous learning of the hotel staff.
- Ensure the best level of customer care within the property.
- Support the profitability and cost management of the hotel.
Requirements:
- 3-4 years experience as a Deputy or Operations Manager in a large hotel.
- Standards Driven; particularly in Food & Beverage.
- Strong desire to progress and develop your career in hotels.
- People leadership and motivation experience.
- Proven ability to develop talented employees.
- Strong communicator and comfortable in contributing to the overall hotel strategy.
- Ability to develop and build relationships and influence all levels of the business
04.Hotel General Manager
£75,000 – £80,000 plus bonus
The ideal candidate will be either an experienced Deputy General Manager of a large volume property or a General Manager who is looking for an opportunity to join a larger group with progression opportunities.
To apply please send an up to date CV today
05.Hotel General Manager
£85,000 – £95,000 plus bonus
The ideal candidate will come from a soft branded background, have experience delivering accurate forecasts and budgets. You will also have experience developing future General Managers as you will be mentoring a Hotel Manager to become a future General Manager.
To apply please send an up to date CV today
06.Hotel General Manager
£60,000 – £70,000
The ideal candidate will have hands on experience within a health/country club environment as well as experience within a hotel at minimum of Operations Manager/Hotel Manager level. Alternatively you will be a Hotel General Manager who has ran a property with an extensive leisure club with a high number of leisure members.
To apply please send an up to date CV
07.Hotel Operations Manager
Location: North West
Salary: £60k + bonuses / benefits
The successful Hotel Manager will oversee day-to-day operations across Rooms and Food & Beverage, driving service standards, team performance and commercial results. The hotel has a strong weddings, events and leisure focus, so experience within high-volume F&B and quality bedrooms is essential.
The Role:
- Lead Rooms Division and Food & Beverage operations
- Drive guest satisfaction and 4-star service standards
- Manage departmental heads and control payroll and costs
- Maximise revenue across rooms, restaurant and events
The Ideal Hotel Manager:
- Strong F&B background with solid rooms experience
- Experience within a 4-star hotel or country house property
- Commercially focused with hands-on leadership style
- Ready for progression into Hotel General Management
This Hotel Manager position offers genuine career progression and the chance to develop into a future General Manager role.
Apply now to discuss this exciting Hotel Manager opportunity.
08.Hotel General Manager
The Company
- My client is a national hotel chain operating full service hotels and restaurants with rooms
- Part of a UK hotel chain
- A company that recognises talent with great career development opportunities
The Benefits
- Approximately £60,000 per annum
- Bonus
The Job Role
- General Manager of a 60+ bedroom MICE hotel
- The General Manager will lead a team of established HOD’s in delivering financial and customer service targets
- Leading from the front, the General Manager will be the face of the hotel.
- Delivering the financial budget
Requirements
- This role would suit an existing General Manager from a MICE or leisure based hotel
- You will have managed hotel budgets of over £2million annual revenue
- Full service hotel experience essential
- A commercial head to look at driving revenue streams
Location: Central London
09.Salary: Up to £65,000
As General Manager, you will have full operational and commercial responsibility for the property. You will lead from the front, driving financial performance, enhancing service standards, and ensuring brand compliance, while building a strong, engaged team culture.
Responsibilities:
- Full P&L accountability, budgeting, and forecasting.
- Drive revenue, GOP, and overall commercial performance across all departments.
- Lead and develop Heads of Department to deliver operational excellence.
- Ensure exceptional guest satisfaction and reputation management.
- Maintain brand standards and compliance across all areas of the hotel.
- Collaborate closely with the Group GM on strategy, performance, and long-term planning.
Requirements:
- Proven experience as a General Manager or strong Hotel Manager ready to step up within a 4? branded environment.
- Commercially driven with solid financial acumen and experience managing KPIs.
- A hands-on leader who inspires, develops, and retains high-performing teams.
- Strong background across rooms, F&B, and overall hotel operations.
- Passionate about delivering outstanding guest experiences while driving profitability.
10.Events Assistant Manager
Salary: £36,000 + Service Charge
e are working with a leading luxury hospitality group seeking an Assistant Events Operations Manager to support the delivery of high-end events, in-room dining, and luxury guest experiences. This is a hands-on operational role ideal for someone with strong hotel or venue experience who enjoys leading teams and delivering exceptional service standards in a fast-paced environment.
Key Responsibilities
- Support the smooth running of events and in-room dining operations
- Ensure event spaces are set and maintained to luxury standards
- Lead daily briefings, task allocation, and shift coordination
- Deliver outstanding guest service across events, dining, and private functions
- Maintain strong operational standards across back-of-house areas
- Support stock control, ordering, and cost management
- Assist with rotas, staffing levels, and agency coordination
- Work closely with senior management, culinary, and sales teams
- Handle guest feedback and ensure service issues are resolved effectively
- Support training, coaching, and development of the team
Skills & Experience
- Experience in a 5-star hotel or luxury events environment
- Strong operational and team leadership experience
- Excellent communication and guest service skills
- Highly organised with strong attention to detail
- Confident managing multiple priorities in a fast-paced environment
- Strong problem-solving and hands-on leadership approach
11.Hotel Operations Manager
From £65,000 to £70,000 per annul
Operations Manager required for an outstanding luxury independent hotel.
This 100-bedroom property has outstanding facilities including 3 restaurants, extensive M&E, 3 bars including a cocktail bar and an exceptional spa.
The hotel is well established and with an excellent reputation in the marketplace. The is well populated by non-residents, in particular, with regular bookings in the restaurant and bars.
Our client is looking to recruit an experienced Operations manager who has particular strengths in food and beverage. Whilst working closely with the General Manager, the role will focus primarily on on enhancing and developing the F&B product, putting together strategies that will ensure the outlets achieve their commercial success.
The role will be responsible for managing a team of HOD’s and their teams.
Food and Beverage has a turnover in excess of 7 million pounds which incorporates M&E revenue too.
We are looking to recruit a operations manager or a F&B manager who has been exposed to managing high volume quality F&B operations. The role will require a strong natural leader, someone that likes to show visibility on the floor and lead from the front.
The operations manager will own the F&B budget and will have the accountability for the commercial performance of the department.
This role will report directly into the General Manager.
This is an excellent opportunity to work for a great hotel with huge potential.
Accommodation can be provided which is walking distance from the hotel.
12.Events Assistant Manager
Salary: £36,000 + Service Charge
We are working with a leading luxury hospitality group seeking an Assistant Events Operations Manager to support the delivery of high-end events, in-room dining, and luxury guest experiences. This is a hands-on operational role ideal for someone with strong hotel or venue experience who enjoys leading teams and delivering exceptional service standards in a fast-paced environment.
Key Responsibilities
- Support the smooth running of events and in-room dining operations
- Ensure event spaces are set and maintained to luxury standards
- Lead daily briefings, task allocation, and shift coordination
- Deliver outstanding guest service across events, dining, and private functions
- Maintain strong operational standards across back-of-house areas
- Support stock control, ordering, and cost management
- Assist with rotas, staffing levels, and agency coordination
- Work closely with senior management, culinary, and sales teams
- Handle guest feedback and ensure service issues are resolved effectively
- Support training, coaching, and development of the team
Skills & Experience
- Experience in a 5-star hotel or luxury events environment
- Strong operational and team leadership experience
- Excellent communication and guest service skills
- Highly organised with strong attention to detail
- Confident managing multiple priorities in a fast-paced environment
- Strong problem-solving and hands-on leadership approach
13.F&B Operations Manager
Salary: Up to £60,000 + Bonus
We are recruiting a Food & Beverage Operations Manager to lead all dining operations at this luxury 5-star country hotel. Reporting to the General Manager, you will oversee multiple outlets, deliver exceptional guest experiences while driving operational excellence, team performance, and financial results. This is an exciting hands-on leadership role within a refined, high-end hospitality environment.
Key Responsibilities
- Lead and inspire all F&B teams, fostering a positive, high-performing culture.
- Manage multiple outlets to ensure consistency, quality, and efficiency.
- Recruit, develop, and mentor team members, building capability and succession.
- Collaborate with culinary and beverage teams to deliver seasonal, high-quality menus.
- Oversee budgets, forecasting, labour planning, and purchasing.
- Analyse sales, costs, and guest insights to identify opportunities for improvement.
- Ensure full compliance with health, safety, and food hygiene standards.
- Represent the hotel’s brand and service philosophy across all dining experiences.
The Ideal Candidate
- Proven experience managing high-end F&B operations in luxury hotels.
- Strong commercial acumen and experience with cost control and financial management.
- Hands-on, approachable leader with excellent motivational and communication skills.
- Attention to detail with a focus on exceptional service and guest care.
- Passion for food, beverage, seasonality, and luxury hospitality.
- Experience leading multi-outlet or multi-team operations desirable.
Benefits
- Competitive salary and performance-based bonus
- Opportunities for learning, development, and career progression
- Employee discounts and perks across the hotel group
- Supportive, engaging team culture
14.Housekeeping Manager
- Great salary plus tips
- Great hotel environment
- Strong Housekeeping team
- Complimentary gym, with personal trainer support
- Discounted hotel stays within group
- Discounted F&B and leisure
- Live in accommodation may be available
- Meals on shift
- Free parking on site
- Many other benefits
- 5* hotel experience is essential
Be part of a vibrant and hard working Housekeeping team. This is a hands on role and you will be on the floor for most of the role. There will be support with paperwork duties to free you up to be on the floor.
As Housekeeping Manager you will report to the Executive Housekeeper. You will be a Housekeeping Manager who supports the Supervisors and Housekeepers to uphold the highest of standards and with excellent attention to detail. You will have excellent customer service skills as you will encounter guests on a daily basis. You will work alongside another Housekeeping Manager to to do on the job training etc..
15.Senior Sales Manager
Salary: Competitive + bonus + benefits
The ideal candidate will have a strong background in hotel sales within the London market, excellent relationship-building skills, and a proven track record of delivering revenue targets.
Responsibilities
- Develop and implement proactive sales strategies to drive revenue across corporate, leisure, and group segments.
- Identify, target, and secure new business opportunities while maintaining strong relationships with existing clients.
- Manage and grow a portfolio of key accounts, ensuring consistent business and long-term partnerships.
- Conduct regular client meetings, presentations, and site visits to promote the property and its services.
- Work closely with revenue management and operations teams to maximise occupancy and profitability.
- Represent the hotel at networking events, trade shows, and industry functions.
- Monitor market trends, competitor activity, and client needs to identify opportunities for growth.
- Prepare sales reports, forecasts, and pipeline updates for senior leadership.
Requirements
- Proven experience in a Senior Sales Manager or Sales Manager role within a hotel environment.
- Strong knowledge of the London hospitality market and established industry contacts.
- Demonstrated success in achieving and exceeding sales targets.
- Excellent communication, negotiation, and presentation skills.
- Highly organised with strong commercial awareness and strategic thinking.
- Ability to work both independently and collaboratively within a team.
16.Hotel Manager
Up to £55000 per annul
Salary / Rate of pay: £55,000
Platinum Recruitment is working in partnership with a beautiful 5-star Hotel on the Channel Islands, and we have a fantastic opportunity for a Hotel Manager to join their team.
What’s in it for you?
This privately owned small Hotel group has an ideal location overlooking over a bustling beautiful town on the Channel Islands
- 3 Months live in accommodation provided.
- Discounted rates across the group
- Uniform & dry-cleaning service
- Professional training and development
- Excellent reward and recognition program
Why choose our Client?
This is an exciting role offering an ambitious, innovative and hardworking Hotel Manager the opportunity to take their career to the next level.
Fantastic location, brilliant training and development, this a great opportunity to really make your mark in the hospitality industry.
What’s involved?
- Day to day running of the Hotel
- Hands on operational approach
- Developing concepts, menus and pricing strategies
- Motivation, leadership and development of the HODs and the team
The successful candidate will have:
Have previous experience as a Hotel Manager within a four or five star hotel.
Sound like the role for you? Then we would love to hear from you!
17.Reception Manager
Up to £33,000 per annul
Key Responsibilities:
- Greet and welcome guests, visitors, and clients with a friendly and professional manner.
- Manage the front desk operations efficiently, ensuring smooth check-in/check-out procedures.
- Answer telephone calls, take messages, and direct calls appropriately.
- Build a strong customer-focused culture within the front office team.
- Analyse reservations to maximise occupancy, inventory, and guest experience.
- Liaise with other department managers to ensure timely and efficient service.
- Handle guest feedback professionally across all communication platforms.
- Oversee daily administrative duties including mail, packages, and reporting.
Skills & Experience Required:
- Previous experience in a hotel reception or front office management role.
- Strong administrative and organisational skills with attention to detail.
- Proficiency in hotel PMS systems (e.g. Opera, or similar).
- Familiarity with Google Workspace or Microsoft Office Suite.
- Excellent communication skills and professional telephone etiquette.
- Ability to multitask, prioritise workload, and maintain confidentiality.
- A passion for delivering outstanding guest service and leading by example.
Why Join Us?
- Be part of a supportive and ambitious team in a stunning historic hotel.
- Excellent training and career development opportunities.
- Competitive salary and employee benefits.
- Staff discounts within the hotel and partner brands.
If you’re a motivated, detail-oriented professional who thrives in a fast-paced environment, we’d love to hear from you.
18.Hotel Events Manager
£40,000 + service
Working closely with the wider management and events team, you will play a key role in maximising revenue, building strong client relationships, and enhancing the hotel’s reputation.
The Perks
As Hotel Events Manager you can expect the following:
- Basic annual salary of £40,000
- Approximately £4,000 in service charge
- 20% bonus
- Complimentary stays including breakfast across the group
- £1,000 refer a friend bonus scheme, including £200 tax free on their first day
- World-class learning and development opportunities
- Social events throughout the year, including an annual winter ball
- Free meals on duty
- Exclusive access to a discount platform featuring thousands of retailers
The Place
Our client is a luxury 70-bedroom, 5-star hotel, part of a prestigious international collection. The property is set within stunning grounds and offers an award-winning spa, Michelin-starred restaurant, brasserie and elegant lounge bar.
This is a high-end environment focused on delivering exceptional guest experiences and world-class events.
The Person
The successful Hotel Events Manager will have the following:
- Previous experience in an Events or Event Sales role within a luxury hotel environment
- Strong organisational and coordination skills, with the ability to manage multiple events simultaneously
- Highly computer literate, ideally with Opera and Delphi systems
- Excellent communication and interpersonal skills
- A professional and approachable manner
- The ability to remain calm and organised under pressure
- A passion for delivering exceptional guest experiences
If you’re an experienced Hotel Events Manager looking for a new opportunity, apply now!
19.Assistant Operations Manager
£45,000 per annul paid mileage
The hotel collection has properties mainly across the Highlands of Scotland with standards at 5* level. With the growth of the collection, they are now looking for a strong and passionate Assistant Operations Manager to support the hotels where needed in a hands on capacity.
In this unique role, you will be:
- Working alongside Management in supporting/running of properties
- Covering long term absences as well as staff shortages
- Taking responsibilities for management of staff
- Involved in training and development
- Hands on in all areas including day to day operations
- Liaising with guests and ensuring guest satisfaction is more than exceeded
As the collection is spread across a wide area, you must be prepared to stay away from home for more than a night – accommodation will be provided whilst on shift however you will need to have your own permanent base. It is also essential to have your own car to get to properties.
What we are looking for:
- an enthusiastic Junior or Assistant Operations Manager or Hotel General Manager with a proven work history
- experience and working knowledge within a 5* or (minimum) 4* hotels
- attention to detail with exceptional customer service skills
- ability to resolve any issues in a logical and practical manner
- ability to work under pressure whilst remaining calm and reasonable
- hands on and able to jump in where needed
- flexible – happy to stay away from home for up to 4 nights a week
- own transport as most properties are located in the Highlands
20.Hotel Shift Engineer
Up to £35,000
What You’ll Do
- Manage repairs personally or via trusted subcontractors
- Respond to daily engineering issues efficiently
- Perform proactive routine maintenance and equipment inspections
- Ensure full compliance with Health & Safety legislation
- Communicate and collaborate across departments, particularly with Housekeeping, to ensure the hotel runs perfectly
- Live and breathe the hotel’s values: Personality, Passion, Respect, Working Together, Creativity
���� What You’ll Bring
- ONC/HNC or City & Guilds in Building Services; Mechanical/Electrical qualifications preferred
- Experience in building services & controls
- Knowledge of BMS systems, heating & air conditioning, plumbing, carpentry, electrical, and TV systems
- Understanding of Health & Safety and risk assessments
- Previous experience in a luxury hotel is advantageous but not essential
- Excellent communication skills in English
- Flexible, consistent, and motivated with a passion for guest experience
